Smart Sleep Coach by Pampers is closing: what to do before November 30

Smart Sleep Coach by Pampers closes at 11:59 PM EST on November 30, 2026. It can no longer be downloaded, renewals have been stopped, and personal data on its servers is deleted from December 1. Before then, download your data, screenshot your plan, and write down your baby’s routine. Refunds for annual plans with time left are automatic.

What’s happening, and when

Smart Sleep Coach is closing

Now No downloads, no renewals

Nov 30, 11:59 PM EST The app closes

Dec 1 Your data is deleted

After it closes Refunds go out

Save your data and your baby's schedule before November 30.

If the app still opens on your phone, it keeps working until the closing time. After that, nothing in it can be recovered, so the next step matters more than the refund.

Will you get a refund?

Pampers says subscribers with an active annual plan that runs past November 30 get a pro-rated refund for the unused time, and its help center adds 3-month plans. You don’t need to ask: the refund comes from wherever you paid.

• Apple: refunds start about 14 business days after the app closes, and your bank can take up to 30 days more to show it.
• Google Play: up to 10 days to a card, longer for carrier billing.
• Bought on the website: 3 to 5 business days through its payment provider.

Monthly plans aren’t mentioned in the refund notice. Since renewals are already off, a monthly plan won’t charge you again.

Save your data before November 30

Your baby’s history in Smart Sleep Coach is deleted after the closure. Ten minutes now keeps what’s useful:

1. Download your data. Pampers says the Progress screen’s Patterns view lets you download your weekly and monthly data.
2. Screenshot your plan and schedule. The current plan, the schedule screen, and any lesson or step you were on.
3. Write down today’s routine. Wake-up time, each nap’s usual time and length, bedtime, and how many night wakings are typical right now.
4. Note your settling approach. What you do at bedtime and at night wakings, and for how long. This is the part a new app can’t guess.

The routine in step 3 is what you’ll actually carry into the next app. Old logs are a record; the current routine is the starting point.

What to look for in a replacement

Smart Sleep Coach combined a personalized plan, a schedule that adjusted itself, logging, and short lessons. When you compare replacements, check these five things during the free part of each app:

• Logging stays free. Recording a nap or a waking should never be behind a paywall.
• Both parents can log. One shared night, written from two phones, without paying extra for the second parent.
• The schedule grows with your baby. Wake windows stretch and naps drop every few months; a fixed template falls behind.
• It supports your settling approach. Whether you were doing gentle settling or timed check-ins, the app’s advice should follow that choice, not argue with it.
• The price is clear. You should know what’s free and what isn’t before you log the first nap.

Huckleberry and Napper are the two names that come up most. We’ve compared each with tiho in detail: tiho vs Huckleberry and tiho vs Napper.

Moving to tiho

tiho is a sleep-only tracker for iOS and Android. It doesn’t track feeds or diapers, so if you logged those in Smart Sleep Coach, keep them wherever suits you. For sleep, this is where each part of what you used lives:

What you used, and where it lives in tiho

1. 1 Your plan Pick behavioral or responsive. The plan follows your baby's age from day one.
2. 2 The smart schedule tiho counts each wake window down. On tiho+, the plan learns your baby's rhythm.
3. 3 Sleep logs and weekly stats Free, for both parents, with the last 7 days always on view.
4. 4 Expert help Share a read-only view with your own sleep consultant.

• Your plan becomes your method. At sign-up you choose behavioral (consistent wake windows and timed check-ins, from 6 months) or responsive (soothing through, no crying it out, following settling cues). If you were using a gentle approach in Smart Sleep Coach, responsive is the closer fit; if you were doing check-ins, behavioral is. If you are unsure, behavioral or responsive walks through the choice.
• The smart schedule becomes the day plan. tiho counts each wake window down and redraws the rest of the day when a nap runs short or long. The plan follows your baby’s age from the first day, and on tiho+ it switches to your baby’s own rhythm once there are enough nights to read.
• Logs and weekly stats stay free. Logging is unlimited for you and one co-parent, with the last 7 days always on view and a home screen widget.
• Expert help becomes your own expert. If you work with a sleep consultant, you can give them a read-only view of your baby’s sleep.

tiho+ adds the morning brief, insights written in your method, the learned schedule and your full history, for $9.99 a month or $59.99 a year.

Your first week after switching

• Keep the routine you already have. Use the times you wrote down. The first week in a new app is not the week to change the schedule or the method.
• Log what happens, not what was planned. If a nap ran short, log the short nap; you can fix times afterwards. A few days of logging is enough for tiho to start reading your baby’s day.
• Expect a familiar rhythm. If your baby was on a working routine, it should look the same in the new app within days. If it was already a struggle, the log will show where: wake windows that run long, short naps, or a regression that happens to land now.

If you change your mind about the method later, you can switch in the baby’s settings. Your history stays as it was logged, and the new method shapes advice from then on.